Brothers Carpet Cleaning - IICRC Certification Training

Our Mission: To provide our customers with the highest quality, on-location carpet and upholstery cleaning service available in a friendly, honest, ethical, caring and professional manner.

We Guarantee Our Work! We want you to be so happy with the cleaning that we do for you that you'll recommend us to your friends, relatives and coworkers. Should any spots or problem areas return, please call us within 10 days of the date of service, and we will gladly return and re-clean those areas at no charge. Your satisfaction is our goal!

Brothers Carpet Cleaning has been known as 'The Established Professionals' in Eugene, Springfield and surrounding areas since it began in 1973.

"We take pride in our employees and their commitment to Brothers values and mission. Our teamwork ensures our customers get first-class service every time.

We use only the most modern, state-of-the-art cleaning equipment to give our valued customers the highest quality service possible.

Our values, our employees, and our equipment are making a difference for our customers. Over 90% of our business comes from repeat customers and people they have referred to us!

We've been building our business one relationship at a time. At Brothers your satisfaction is our goal."

Certification Training: Brothers Carpet Cleaning is certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) for carpet cleaning, upholstery and fabric cleaning, and odor control.

The IICRC certifies and endorses professional cleaning, restoration and inspection firms that establish and maintain a professional atmosphere in conducting business. The criteria for this certification include adherence to the IICRC Code of Ethics, the promotion of high standards within the industry, and a policy of hiring only IICRC Certified Technicians or those enrolled in an approved program leading to IICRC certification. Individual Certifications are obtained through extensive on the job field training, classroom study and a thorough written examination.

Code of Ethics

Maintain the highest professional standards of workmanship and service to our customers;

Conduct business affairs with honesty and integrity, never resorting to unfair trade practices that might reflect not only on our Institute, but on the industry;

Avoid misrepresentation of products and services, false promises, misleading advertising, or any other promotion of work that might lead to misconception on the part of the customers;

Share knowledge and experience with the objective of upgrading the industry;

Participate in educational workshops and seminars to improve expertise and to keep abreast of new developments in technology and methods.

Do everything possible to enhance the reputation as skilled professionals offering honest, dependable, competent service to the customer.