For the 5th consecutive year, Brothers Cleaning Services has earned a Super Service Award from Angie’s List. Previously a subscription-based service, Angie’s List is now a free online directory for homeowners to find a reliable, top-rated business to provide various household needs. Because of our excellent carpet and area rug cleaning services, we are proud to say that we are part of the less than 5 percent of companies that receive this award each year.
Some of the criteria that goes into selecting the winners of this award include:
- Great reviews from Angie’s List members, with very few negative reviews
- Having and maintaining an A average on their overall reports
- Being in good standing with the Better Business Bureau
With an industry like carpet and area rug cleaning, reviews are critical. Your carpets and area rugs are investments, and they should be treated with exceptional care at all times, which is why we are particularly honored to be recognized as the best in our area for this service.
Read a few of our review highlights from Angie’s List:
“Great work. Made appointment on short notice. Showed up on time, worked quickly and did a great job. This is the second time we’ve used these folks. We have two dogs and two cats and I am always amazed at the results.” – Debra B.
“We have been using these people for years and we are very happy with their service. They do a better job than any other carpet cleaners that we tried.” – Nancy L.
“They did an excellent job. The technicians were very punctual, courteous, easy to work with. I would definitely use them again.” – Lynne B.
3 Reasons We Were Chosen for This Award
Happy customers with excellent reviews are the best evidence we can provide to you! But, if you want to know a little more about why Brothers Cleaning is the top choice for carpet and area rug cleaning, keep reading.
1. Reliable and Trustworthy Technicians
Our carpet cleaning professionals are trained and certified with yearly accreditation. Plus, we run a thorough background check on each of our employees. Employees wear a uniform and ID badge at all times – and we don’t stop there. All technicians are also supervised by a Team Leader that provides Quality Inspection reports.
Our goal is to help you feel confident that you are in capable and trustworthy hands. With Brothers Carpet and Rug Cleaning, you will find comfort in knowing that we go above and beyond to protect your home and belongings. Not to mention – our staff is incredibly friendly, because customer service is important to us, and we value each of our customers deeply.
2. Wide Variety of Services with Fast Response Time
We have served Eugene, Springfield, and surrounding areas in Lane County for over 40 years, and through that time, we have become best-known for our residential carpet and area rug cleaning services – but we provide much more than that.
In addition to your regular carpet cleaning, we can supply your carpets with Scotchgard Advanced Carpet Stain Protector and also, pet stain and odor control. We go beyond just coming in and cleaning your carpets – we make it our personal goal to help you protect your investment.
Looking for commercial cleaning services? We provide that, too.
Our commercial customers can choose from a wide list of services, including:
- Commercial carpet cleaning
- Hard surface floor cleaning
- Window washing
- Parking lot power sweeping
- Daily janitorial services
What we’ve found through our many years in business is that there is nothing more meaningful to us than a returning customer. A customer that comes back to us shows that we not only did a great job, but we have created a trusted relationship, which sets us apart from other carpet cleaning businesses.
3. Sustainable Cleaning Solutions
In Eugene/Springfield, “cleaning green” is essential. We care about you and our environment, which is why we use Green Seal certified products for our cleaning services. Using these environment-friendly products helps prevent pollution, limit waste, and maximize conservation. There’s no need to use harsh or potentially harmful products when we can do the same great job with products that keep you, your family, your pets, and our staff safe.
We are honored to receive this Super Service Award. But of course, we have to credit all of our amazing customers for taking the time to express their satisfaction through a review. We are all busy, so when you set aside time to reflect on your experience with us, it means more than you know. And because awards, like those given by Angie’s List, are based on reviews, our success is really because of our customers.
“The annual Angie’s List Super Service Award is a tangible acknowledgement of the great work our carpet cleaning technicians and support staff do, day in and day out. We appreciate being recognized for offering all our customers super service.” – Fred May, Customer Service Manager & Sustainability Coordinator
We feel very honored to have won many awards throughout the years including the Register-Guard’s Readers’ Choice Award. For 10 years in a row, Lane County Residents have voted Brothers Cleaning Services as the #1 choice for carpet cleaning. This is another great honor that we love sharing with folks.
We thank you for your support and we encourage you to check out Angie’s List for all of your other household needs, from plumbing to roofing, to landscaping and more. You are sure to find another great, reliable service that is outside our line of work.
If it’s time for a carpet or rug cleaning at your home or business, please give us a call and schedule today. We are excited to add you to our list of happy and satisfied customers.